Strategy

For effective use of the collected time registration data the data must have sufficient quality to use this as input for the Key Performance indicators Alberto wants to introduce So all employees must be aware of the effect of their registration The manager approving the hours has knowledge about when hour registration is correct or not The projects and activities to use for registration should be up to data at all times There employees are trained and the HR department is able to keep the configuration of the projects and activities When problems occur employees are helped by the service desk

Diagram in standard mode

Instructed servicedesk

Data for Time registration has sufficient quality for KPIs

Trained HR staff about projects

Introduce correct project registration

Knowledgable Manager approving the hours about correct hour registration

Staff has time and knowledge to keep the project registration up to date

Trained employees about data quality

Create quality awareness in staff

Employees are aware of the effect of their registration